Anca Pîgleșan
I came to the consultation following a recommendation for the professionalism with which patients are treated. At the time, the person who made my recommendation had not had the superb results she has today!
At first I called to discuss my condition (external nerve paresis in my left eye), to avoid an unnecessary trip to Zalău. Obviously I was taken very seriously, the emailed documents were actually read through, not just forgotten somewhere in my Inbox…and I was directed to come in for a consultation.
In addition to professionalism and punctuality, the kindness of these PEOPLE shines through, from the ladies who answer the phone or show you to the waiting room to the doctors. Congratulations!
The first visit was as complex and detailed as possible. I got the impression that there was interest in doing something about my case…and I don’t even know how many hours I’ve talked about it.
The doctor is as careful as possible to explain to the patient’s understanding absolutely everything about his condition! Fantastic how much patience and tact can…
I was presented with the options very realistically and decided to start doing what I was told.
This past week I came in to check if my eye is responding to the exercises indicated.
The first day I didn’t even see the figures I was supposed to be working with? We were perceiving two different screens, one for each eye?
Mrs. Daniela is a real psychologist! If it weren’t for her encouragement, I don’t know how this week would have gone…
Well, I ended up at the end of the week doing 100% of the exercises, I improved my hand-eye coordination, I’m much better at the balance part and we managed to move the eye a few degrees towards the correct position.
My joy was enormous and Mr. Doctor and Mrs. Daniela did not hesitate to express their delight!!! ?
The adventure is just beginning, I know that, but it’s encouraging how much we’ve achieved in just five days!
How do they describe their experience at Optisan?
Enormous professionalism and patience with patients, punctuality and a superb familiarity – which helps so much with patients who don’t come well here…
Congratulations!!!